退款及退貨

Your Shopping Cart is empty.

${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$ ${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$

{{ childProduct.title_translations | translateModel }}

{{ getChildVariationShorthand(childProduct.child_variation) }}

{{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

{{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.quantity}}x HK$0 {{ item.unit_point }} Point

Remove

${{addonItem.product.cover_media.alt_translations | translateModel}}$

{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}

Remove

Refunds and Returns

If you find the following situation after receiving the product, you can ask for a return or a product exchange. However, all returns and replacement requests must be made within 7 days of receiving the products:

i) Product was damaged/ The package is not intact

ii) Quality problems occured

iii) Missing or wrongly delivered

You must provide proof of the above requirements for verification, including:
(i) Produce valid documents/evidence to prove that the product in question is purchased at mamasworkshop.com; and
(ii) Take the image of the product in question and send it to us via email/instant messaging software as evidence.

Once all the above requirements have been verified, we will arrange for return and replacement of the same product within 7 days. If the product is not in stock, we can return the amount of the product from your payment gate.

Refund method:

Refunded through bank

{{word('consent_title')}}

{{word('consent_title')}}

{{setting.title}}