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Terms and Conditions

Privacy Policy

The website of Mama's Workshop provides an online shopping mode through the Internet (including through the use of apps) and provides one-stop delivery service("Service"). We value your privacy and strive to maintain the confidentiality of your personal information. This privacy policy applies to all products and services we provide and explains how we can collect, use and disclose your personal information. This privacy policy is governed by the"Personal Data (Privacy) Ordinance" (Chapter 486 of the Laws of HongKong) (hereinafter referred to as the "Privacy Ordinance") follows its relevant provisions.


Mama's Workshop Policy
You do not need to provide any personal information to browse or use this website. When you register to use our services or online content, Mama will collect your personal information so that we can provide services to you. You can refuse to provide us with personal information, but in this case, Mama may not be able to provide you with services. By providing your personal information, you agree to the use of your personal information by Mama's Workshop in accordance with this privacy policy statement. 

Types of personal data collected
Mama's Workshop may ask you to provide the following personal information in order to register and manage your services. Without such information, it would be impossible to meet everyone's service requirements. Such information includes (but is not limited to):
(i) Name; (ii) Contact details, including the name and phone number of the contact person, or email address and shipping address.
In some cases, you may need to provide certain information as required, so that we can improve our products and services and provide you with the types of information that meet your needs. In most cases, you can choose not to provide such information. However, if the relevant services are tailored to individual needs, or the supply of products requires you to provide all the required information, failure to provide such information will make the company unable to provide the required services. Such information includes (but is not limited to):
(i) Gender; (ii) Interest and leisure activities; (iii) Other related and used products and services.
The company’s web server will also collect information about your connection to the Internet, and use it as an anonymous method for comprehensive statistics of server usage, so as to enhance the service and better meet the needs and expectations of those who visit the company’s website. Such information includes (but is not limited to):
(i) Browser type and version; (ii) Operating system; and (iii) Internet protocol (IP) address and/or domain name. 

Use of personal data
The personal data collected by Mama's Workshop may be used for the following purposes:
1. Provide relevant services for everyone;
2. Verify everyone's account identity;
3. To process orders and process payment instructions related to services or collect payment or other requirements for everyone;
4. To analyze, verify and/or check your credit, payment and/or status in order to provide relevant services to everyone;
5. Design required services for everyone;
6. Provide you with customer service;
7. Conduct market research, statistics and behaviour analysis;
8. Audit;
9. Make disclosures in accordance with applicable laws, rules and regulations;
10. Directly promote the products and services of the company and related companies.

Direct promotion
If you have provided us with your personally identifiable information, you may receive calls, emails or direct marketing emails from us or our affiliated companies from time to time. We mainly communicate with you via email. If you wish to unsubscribe from direct promotions, you can click on the unsubscribe link in the promotional email, and we will remove you from the communication list without you having to pay any fees. Alternatively, you can call our customer service department at 9516-8506 to cancel the subscription. 

Data preservation
When you do business with us, Mama will keep your online transaction records for review purposes. Mama’s general policy is to keep the relevant information for a reasonable period of time. We do not provide facilities for you to delete personal data held by Mama's Workshop.

Check and correct information
If you want to view and/or correct the personally identifiable information you provided to us on the Internet, please use WhatsApp MaMa's Workshop:

Information disclosure
All personal information you provide to us will be properly stored on the website and only authorized persons can access it. 

Use of Cookies

When you browse the website https://www.mamasworkshop.com/,unless otherwise mentioned, the company will only record that you have visited, and will not collect any personally identifiable information. Cookies (if any)used in any part of this website are not used to collect personally identifiable information. Cookies are computer files stored in the computers of Internet users and used to obtain configuration data and analyze the browsing habits of Internet users. By using Cookies, you can visit our website without registering every time, and are usually used to track which web theme you like to choose. You have the right to choose not to accept Cookies, but in this case, you may not be able to use or activate certain functions of our website.

Scope of application
This privacy policy statement only applies to the company's website. Our web pages may contain connection points to other websites and web pages. Whenever you activate any of these connection URLs, such as clicking on any advertiser’s connection section, everyone has left our website; and after you have left our website, you have provided any personal information to any other group or any other None of the information is under the control of the company. You must bear all the risks of browsing or using other websites.

Modify privacy policy
Mama's workshop may revise this privacy policy from time to time and publish it on our website (www.mamasworkshop.com). You can browse this privacy policy from time to time to ensure that you are aware of the latest version.